🌍 Who are we?

Operating across Europe and Asia, WeMaintain specialises in the maintenance and modernisation of lifts and escalators, combining hands-on technical expertise with technology and data.

Our approach is built on a simple belief: maintenance can be more reliable, transparent and effective when teams have the right tools, the autonomy to make decisions and a clear understanding of what’s happening across the equipment they look after.

Since 2026, Otis has been our majority shareholder. WeMaintain continues to operate independently, retaining its own organisation and culture while benefiting from additional resources to support our growth.

Three core values guide the way we work every day:

• Care (looking after others): treating colleagues and customers with respect, consideration and a genuine sense of responsibility.

• Grit (determination): seeing things through with high standards, commitment and perseverance.

• Uniqueness (being different): embracing different perspectives, fresh ideas and new ways of doing things.

Our ambition is to raise the standards of maintenance, alongside the people who make it happen every day.

👀 Why we're hiring

We’re looking for a Head of Sales – Lift Service & Modernisation to lead our commercial activity in Singapore.

This is a replacement hire, but more importantly an opportunity to reshape our commercial approach. We have an established local operation, an existing customer base and significant market opportunities. Our ambition is now to structure and step up our commercial activity: more consistency, more proactive new business and less reliance on incoming tenders.

You’ll take a multi-brand offer to the market, where technology and data give customers real visibility on their equipment, combining the agility of WeMaintain with the solidity of Otis behind us. You’ll manage a team of three salespeople, including our newly created modernisation sales role.

You’ll report to Samson, Managing Director Singapore, and work closely with Cheryl, Global Head of Sales, as well as our Operations and Finance teams. The role is based in Singapore, with hybrid working.

🔎 What you’ll do

• Build a proactive new-business strategy, reducing our reliance on incoming tenders and focusing on priority accounts and segments.

• Personally develop relationships with building owners, managing agents, consultants and public-sector stakeholders.

• Generate and close opportunities across lift maintenance, service, modernisation and replacement.

• Strengthen commercial discipline: prospecting, qualification, Salesforce usage, pipeline management and forecasting.

• Review pricing, tendering practices and commercial decision-making to improve profitability.

• Work with Operations to make sure commitments are technically deliverable and financially sustainable.

• Develop strategic account plans for key customers and prospects.

• Lead, coach and develop the sales team, and help define its future structure.

And importantly: you won’t just manage sales. You’ll sell.

👑 Who we’re looking for

Above all, someone who combines strong lift industry expertise, commercial drive and hands-on leadership. You should be as comfortable defining the direction as personally progressing a strategic opportunity.

What you’ll need

• Significant commercial experience in the lift industry, across maintenance, service and/or modernisation

• A proven track record of personally winning new business, not only managing existing accounts

• A solid understanding of the Singapore lift market, its customers, procurement practices and competitive landscape

• Experience leading, coaching or developing salespeople

• Strong commercial and financial acumen: pricing, margins and the operational risks of service contracts

• Experience with complex tenders, negotiations and long sales cycles

• The ability to build, manage and forecast a structured sales pipeline

• A hands-on leadership approach, combining strategic thinking with direct commercial involvement

• Professional fluency in English

What would make you stand out

• An established network among managing agents, building owners, consultants or public-sector organisations in Singapore

• Experience with a major OEM or an established independent lift service provider

• A track record of winning recurring maintenance portfolios

• Familiarity with GeBiz or other public-sector procurement processes

• Experience building, restructuring or professionalising a sales organisation

• Familiarity with Salesforce or another CRM

💡 What you should know before joining us

We believe in being upfront about what this role involves:

• A genuine transformation challenge: not every commercial process is fully structured today, and you’ll be expected to identify what needs to change.

• A balance between strategy and execution: delivering results now while building the foundations for longer-term performance.

• Real ownership: you’ll make decisions, challenge existing approaches and help shape the local commercial organisation.

This role will particularly suit someone who enjoys building, improving and winning. It may be less suited to someone looking for a fully established structure, or for a leadership role focused only on managing others.

🌟 Your first year

• First month: get to know the business, customers, pipeline, sales team and key stakeholders before introducing changes.

• By month 3: a clear commercial diagnosis, a targeted new-business strategy, clearer pipeline and forecasting routines, and first new opportunities you’ve opened yourself.

• By month 6: a stronger, better-qualified pipeline, more business development beyond incoming tenders, and active plans for strategic accounts.

• By month 12: a more predictable commercial engine, measurable growth across maintenance and modernisation, and a sales team with clear ownership and accountability.

🎁 What we offer

• A senior leadership role with direct influence on our commercial growth in Singapore

• Genuine autonomy to shape our local sales strategy and organisation

• Close collaboration with our Singapore Managing Director and Global Head of Sales

• Attractive sales incentive scheme

• Medical insurance (hospital and surgical, outpatient, dental)

• Mobile phone and mobile plan

• Hybrid working

• An international environment, with teams across Asia and Europe

• Career development opportunities

🎯 Our recruitment process

1. An initial conversation with Rachel, Singapore HR Manager (30 min)
   An opportunity to get to know each other, understand your background and expectations, and give you a transparent picture of the role and its context.

2. An interview with Samson, Managing Director Singapore, and Cheryl, Global Head of Sales (45 min)
   To explore your commercial track record, your approach to new business and leadership, your understanding of the Singapore market and how you would take ownership of our local commercial strategy.

3. A final conversation with Tom, [title], and Jade, [title] (45 min)
   To discuss your leadership approach, how you work with local and global teams, and how you see your role in WeMaintain’s next stage of growth.

4. Welcome to WeMaintain!

✏️ How to apply

We’re not necessarily looking for someone who ticks every box, and the strongest career paths aren’t always the most conventional. If this role sounds like you, we’d genuinely encourage you to apply. Every application is considered fairly, regardless of background, gender, age, disability, sexual orientation, beliefs or personal circumstances.

To apply, simply click "Apply" and answer a few short questions in the application form. These will help us better understand your experience, expectations and what interests you about the opportunity.

Please note that we are unable to provide work pass sponsorship for this role.

Location: Singapore (Hybrid)
Employment type: Full-time
Salary: SGD 7,500 – 11,500 per month + sales incentives