Repair Manager
Join WeMaintain to work with cutting-edge tech, enjoy real autonomy, and grow in a team driven by care, grit, and uniqueness. Make a real impact in transforming building maintenance.
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🌍 About WeMaintain
WeMaintain is transforming the vertical transportation industry through digital innovation, operational excellence, and a strong safety culture. As part of our growth in Asia-Pacific, we are strengthening our finance organization in Hong Kong to support scale, compliance, and performance.
Originally built as a VC-backed tech scale-up, WeMaintain’s major shareholder is now OTIS — the world leader in elevators and escalators and a publicly listed global group. Yet we remain fully independent and autonomous. We won’t become WeMaintain by Otis. We are still the same WeMaintain.
This role offers the best of both worlds:
The agility, autonomy and pace of a fast-growing entrepreneurial environment
The stability, scale and long-term vision of a global industry leader
🌍 Our mission
We don’t only maintain lifts and escalators — we transform how they’re operated.
At WeMaintain, we build tech that empowers the people who keep cities running, making building maintenance smarter, faster, and more human.
👥 Why join us?
You don’t have to choose between autonomy and stability.
Big companies offer structure but little ownership or recognition.
Small companies offer freedom but not always clear direction or long-term support.
At WeMaintain, you get both:
Autonomy backed by real support and modern tools
A culture of trust, transparency, and respect
Career growth and opportunities for internal mobility
A team that values grit, perseverance, and the drive to make a real impact
Our values come to life every day:
🤝 Care — Respect and support for clients and colleagues
💪 Grit — Persistence and high standards to get things done right
🌱 Uniqueness — Encouragement to share ideas and challenge the status quo
👀 Who we’re looking for
We are searching for a Repair Manager to join our team in Hong Kong.
We are seeking an experienced Repairs Manager to lead and coordinate lift and escalator repair operations. This role is responsible for managing branch-based repair activities from initial survey through to completion, ensuring all works are delivered safely, on time, within budget, and to the highest technical and customer standards.
You will oversee a team of field engineers and specialist subcontractors, manage repair quotations, planning schedules and act as the key point of contact for customers throughout the lifecycle of repair works. Working closely with the Service Operations teams, you will play a pivotal role in driving service performance, customer satisfaction, and repair revenue growth across the branch.
You’re a great fit if you:
Take ownership and make decisions confidently
Thrive in a flat, open environment where your voice matters
Care deeply about quality, safety, and doing things right
Are proactive, solution-oriented, and always learning
📌 What Will Your Future Role Be?
As a Repair Manager at WeMaintain, you will:
Lead and manage lift and escalator repair operations across our portfolio
Plan and allocate engineers, subcontractors, and resources efficiently
Conduct or review technical surveys and repair scopes
Prepare quotations, budgets, and schedules for repair works
Ensure all work meets health & safety standards and industry regulations
Be the main point of contact for customers during repair projects
Drive continuous improvement and operational efficiency
Manage and mentor your team to deliver high-quality results
👑 You Are the Right Person for Us If:
You are a holder of High Diploma or equivalent or above. Degree in Mechanical/Electrical Engineering is preferable but not essential.
You have good problem-solving skills and attention to detail.
You have experience in interpreting and analysing blueprints/technical diagrams
You’re a great communicator with good customer service skills
You’re comfortable with new technologies and want to be part of industry change
You’re detail-oriented, reliable, and take pride in your work
✏️ How to apply
We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us.
What we value most is drive, curiosity, and potential — not a perfect resume.
To apply, just click the “Apply” button below and answer a few short questions. It’s quick and helps us get to know you better.
At WeMaintain, we celebrate diversity, encourage personal growth, and are committed to inclusivity. Whatever your background, journey, or identity — we warmly encourage you to apply.
🎯 Recruitment Process:
Phone interview with HR – 30 minutes
Interview with your future team – 60 minutes
Welcome to the team! 🎉
- Department
- Operations
- Role
- Repair Engineer
- Locations
- Hong Kong
- Employment type
- Full-time